Residential  Occasional support Hardware/Software problems/installation Data backup/restore Antivirus, Firewall installations Pop-up, Spyware, Spam, Parental control New Cable/DSL modem installation, Internet connetion New peripheral (printer, scanner etc.) installation Locked-up, "dead" computers Wireless network equipment installation/configuration Wireless network securing Price: $60/hour   Remote Assistance Requires Internet connection, and working PC Software problems Data backup/restore Install Security upgrades/patches Help to use a specific application Price: $30/hour